FAQ'S | Nibbles + Grazing

HOW TO ORDER?

1. Make sure you're 18 yo+

2. Browse through the sizing options to find your perfect fit

3. Submit an order request via email, text, phone call, instagram messages

4. If you have questions or comments, please feel free to contact us at anytime

5. Try to contain your excitment while you wait for your order to arrive!

VEGAN//GLUTEN FREE OPTIONS?!

YES! We are happy to accommodate for your vegan or gluten free needs.

All orders requesting these options can expect a 100% vegan // gluten free board!

ALLERGIES?!

ALWATS NOTE ALLERGIES!!

Our kitchen is NOT NUT FREE

We need to know of any allergies + will not be held liable for any guests that may have an allergic reaction to something on one of our creations.

HOW MUCH NOTICE DO YOU NEED?!

We require a 48 hour notice for individual grazing + gatherings.

We require a 7 day notice for all grazing tables.

DOES SOMEONE NEED TO BE THERE FOR DELIVERY?!

YES! Unless otherwise discussed.

PAYMENT?!

Payment must be confirmed to confirm the order.

We Accept :

CANCEL + REFUNDS?!

Pay close attention to the information in this section - the policy depends on the service you've chosen!

Individual Grazing + Gatherings

All//Any cancellations made on any scheduled and confirmed order will be charged the full amount with no credit or refund issued.

Grazing Tables

If you cancel within 7 days of any event scheduled and confirmed, you will receive a full refund or equal credit to use at a future date.

All//Any cancellations made less than 7 days before scheduled pick-up/delivery will be charged the full amount and no credit or refund will be issued.

PICKUP OR DELIVERY?!

We do curbside pickup + delivery free of charge within 15 miles of South Lake Tahoe

South Lake Tahoe // Meyers : Free!

North Lake Tahoe // Incline Village : $15 - $20

Gardnerville // Minden // Carson City: Free!

Apple Hill // Placerville : $30 - $45

Reno : $15 - $20

Please allow a 30 minute grace period after your scheduled delivery time.

We do our best to always make each delivery on time, please consider things like traffic, weather, construction and parking troubles.

CAN I ENJOY MY PLATTER THE NEXT DAY?!

No Way, Hosay! I just want you to stay safe and healthy! Each creation is meant to be enjoyed the same day it is delivered. Really, no more than 4 hours after you take it out of the fridge. Review all information on our health + safety measures in every contract and our information card sent with every order

Please note: the ingredients we use are subject to change based on availability, seasonality and freshness. We only want to provide the best!

HOW WILL MY ORDER COME?!

Crackers: Brown bag + logo sticker + crackers come with everything

Cones : 6 pack cone holders // shrink wrapped +tied

Cups : Shrink wrapped + tied

Bouquet : Parchment Paper + tied in brown paper // brown kraft box + tie

Bite Box : Disposable insert + kraft box + tie

Gathering Boxes // Dessert Boxes : Disposable insert + brown kraft box + tie

Watermelon // Brie Cake : Cake Boxes with tie

Number + Letter Boxes : Parchment paper + shrink wrapped + tie

Bark.Cu.Ter.Ie // LiL Boards // Cracker Board : Brown Kraft box + disposable insert + tie

DO YOU OFFER ANY DISCOUNTS?!

We are proud supporters of our local LEOs, firefighters, military (both active and retired) and all fellow first responders! We can only start to show our appreciation with a 10% discount on any and all of your order.

We NO LONGER offer the 20% off your second order discount. It ran the entire 1st year of our business. We are sorry for any inconvience.